Data analytics and Artificial Intelligence are accelerating the growth of all kinds of businesses online. Knowing this, the hospitality industry is competitively utilizing these factors to integrate or innovate robust hotel management applications to render excellent guest experiences.
According to a recent report by Technavio, despite the pandemic, the hotel management software market is predicted to grow $2.24 billion during 2020-2024.
If you are in the hotel industry with your hospitality business at a halt because of the pandemic, now is the time to bring a few technological changes in your business to open up as a high-tech hotel. Because once the tourism flares again after the coronavirus settles down, it’s going to rain guests at your property.
Need for a Systematic Hotel Management Software
With the advent of excessive smartphone utility, guests tend to look up for user-friendly methods to make bookings online. Activities such as check-in remotely, property descriptions, neighborhood surroundings, and other amenities are sought after in one go from any website, application, or even desktop software.
Moreover, your property needs to have preserved infrastructure and quality resources that can utilize hotel management software’s efficiency. Hence, you need to integrate the best hotel management software to provide your services with the best communication to your guests.
12 Best Hotel Management Software Apps
Here’s a sneak-peek into some of the most acknowledged hotel management software systems that can help you to polish your services as per your hotel business requirements.
Software #1: KWHotel Pro
KWHotel Pro is a popular hotel management software created for a limited to moderate range of accommodation amenities. The software is available in three versions – Free, Standard, and Pro.
The system is excellent for hotels with less complicated operations. Besides, it is fully supportive, reliable, and user-friendly.
Key Features
- Reservation facility
- Guest Management
- Accounting module accuracy
- Reminders
- Interactive Calendar for Bookings
- Customer Database
- Logbook Access
- Statistical charts
- Report Generation
- Room Management System
- Differential Pricing Strategy
- Booking History Review
- Centralized client database
- Built-in Data Analytics
- Professional Technical support
- Free software updates
- Billing and invoicing
- Role-based permissions
- User management
- POS integration options
What users like the most:
- Supportive software
- Easy to use and edit
- Good server efficiency
- Quick assistance
- Affordable product
What it lacks:
- Not apt for more prominent hotels
- Mobile app needs improvement
- Setup is difficult for small hotels
- The web interface could be better
Upgrade for:
Pricing for this software starts from $100/year, which covers up to 10 rooms with full features. With each number of room add-ons, you pay a more significant annual price.
Software #2: eZee Absolute
eZee Absolute is a brainchild of eZee Technosys with a cloud-based software solution created to assist the hotels of multiple kinds and sizes in managing their daily operational activities. With a single login and through the property management system, you would be able to handle the reservations and online distribution of various properties.
As a hotelier, it is the best suitable and the fastest growing software and if you have an independent hotel, hostel, serviced apartment, resort, hotel chain, or guesthouse.
Key Features
- Efficient CRM
- For Vacation Rentals
- GDS/OTA integration
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Online Booking
- Point of Sale (POS)
- Single Property
- Multi-property
- Extended Stay
What users like the most:
- Excellent services from the care team
- Amazing Support service
- Efficient PMS
- Accessible to work with
- Best Room Views
- Wonderful Night Audit Feature
What it lacks:
- Need to improve the user interface
- Frequent updates need to fix bugs and glitches
- No feature for car parking
Upgrade for:
Its classic plan starts at $25/month and comes with a free trial of 14 days.
Software #3: Hotelogix
Hotelogix is a useful property management solution that streamlines the inevitable process of hotel, front desk operations, housekeeping operations, and POS. The software system is uniquely modeled for multitasking and aids in both old and new hotels.
This unique system matches with the dexterity and dynamism of the most successful and resourceful hotel businesses.
Key Features
- Front Desk
- Unlimited Users
- Analytics Dashboard
- Review Express
- Limitless points of sale
- Facebook Booking Engine
- Web Booking
- GDS Connect
- Channel Manager Connect
- Reports
- Housekeeping
What users like the most:
- Seamless hotel management capacity
- Performance monitoring
- Hotel management tools
- Management Dashboard
- Centralized Property Management System
- Comprehensive Hotel Management Solution
- Hotel performance and solution tracker
What it lacks:
- Inability to anticipate weekly activity and monthly planning
- No reminders for bookings
- Complicated User Interface
Upgrade for:
It provides two subscription-based pricing models depending on how many properties you are managing for the hotel business.
If you have individual property, then the pricing starts at $3 per room/month with basic features.
If you have multiple properties, then you can ask for a custom quote to help you manage all the buildings in one software.
Software #4: Nano Hotel Booking and Property Management
Nano Hotel Booking is a software application from Erziman Asaliyev that contains a fantastic option for hoteliers who want to keep a check on their property. It functions in the same manner as traditional desktop-based solutions.
Besides, it includes a calendar that informs about room occupancies, vacancies, and current and future status of room availability all in one go.
Rooms under renovations are also marked off. The users have all the options to customize their choices and create their own affordable price packages.
Key Features
- Reservations management
- Single property
- CRM
- Loyalty program
- Extended Stay
- Built-in Accounting
- Marketing Automation
- Annual Calendar
- Debtors features
- Maintenances
- Hourly calendar
- Notes
- Photo searches
- Payment dynamics
What users like the most:
- Easy to manage rooms with colored tags
- Good user interface
- Easy-to-use for new employees
- Compatible with all devices
What it lacks:
- You can only manage one property
- Not as user-friendly as it should be
- No training or tech support
Upgrade for:
The software is available at $7.99/one-time. However, it does not offer a free trial of the software.
Software #5: Roombler
Roombler is a unique cloud-based software management system that serves the guesthouses, individual hosts, and hoteliers to manage bookings and do payment processes.
The software becomes manageable with live statistics that manage bookings, check-ins, check-outs, etc. As a hotelier, you would get next to everything experience by offering your rooms, homes, and cabins on rent.
Key Features
- Confirmation alerts
- Check-ins and check-outs monitoring
- Live to report
- Team management
- Automatic synchronization framework
- Booking widget available
- Access to booking card to view guest information
- Third-party integration
What users like the most:
- Ease of use
- Excellent customer support
- Outstanding APP
- Attractive User Interface
What it lacks:
- No specific print out facility
- Pricy monthly subscription for small rental houses
- No Online login facility
- No export facility information
Upgrade for:
Roombler has a subscription-based pricing model, which begins from $9.00 per month. It offers a free trial with basic features and even offers a 20% discount on annual plans.
Software #6: ALICE
ALICE is one of the most popular Hotel Management platforms, which gives PMS integration with internal communications. ALICE drives the capability to connect all the departments at a single platform resulting in team efficiency and outstanding customer service
The most exciting feature of this app is the Guest component wherein the guests can raise their concerns, needs, and wishes. This gives them real-time status updates and initiates to promote the brand identity of the software.
Key Features
- Department-specific apps
- Overarching suite
- Integrated property management system
- Internal communication
- Task management
- Guest engagement
- Guest component
- Guest tracking metrics
What users like the most:
- Serves to obtain organized hotel business
- Excellent Guest management system
- Makes your staff more productive in communication
- Easy to learn for concierge staff
What it lacks:
- Features do not match with app functionalities
- Not available in the Spanish language
- User interface lacks color
Upgrade for:
Alice charges a monthly subscription fee based on your room count and features needed for your hotel. For exact pricing, you need to get in touch with them.
Software #7: SabeeApp
SabeeApp is excellent software used for hotel boutique owners or bed-and-breakfast requirements. The software functions differently than that used by big hotels.
This app is a cloud-based software that gives customization options to hoteliers owning resorts, guest houses, apartments, and exclusive properties. The software offers all in one service, including a front desk for reservations and housekeeping, secured payments, and a booking engine.
Key Features
- Front Desk
- Channel Manager
- Internet Booking Engine
- Payment Gateway
- Housekeeping App
- Guest Engagement Tools
- GDS/OTA integration
- Vacation Rentals
- Multi-Property
- Online Booking
What users like the most:
- Improvised hotel management
- Excellent tool for channel management
- Responsive support staff
- Web-based
What it lacks:
- App not designed for Android or iOS
- No connection to the POS device
Upgrade for:
SabeeApp offers a free trial, after which it starts charging $85 per month to access all its features.
Software #8: Tourismart
Tourismart carries a robust potential similar to any high rated hotel management property software. It works on the real-time communication strategy, whereas a hotelier can speak to the guests and facilitate class apart room services.
The guest profiling feature enables you to track the guests’ choices and preferences with future predictions.
Key Features
- Reputation management
- Push notifications
- Discount alerts
- Safety of Data
- Income-Expenditure check
What users like the most:
- Accessible through Android device
- Hotel Facility reservations
- Great Client satisfaction so far
- Easy to use
- Backup and Data restoration
What it lacks:
- Need bug fixes frequently
- Slows down with push notifications
- Late delivery of customer information
Upgrade for:
Tourismart has a flexible pricing structure where you can pay only for the features you need. These flexible packages start at $28/month, which can help you manage up to 35 rooms.
Software #9: Guesty
Guesty is a highly acclaimed property management software that is created explicitly for Airbnb owners and rental managers. This creation’s primary goal lies in looking after the demands and needs of property managers in the world.
The software gives you access to monitor various areas of operations and guarantees client services at more exceptional quality. Guesty comes as a perfect solution for all your problems with scalable solutions that match your requirements.
Key Features
- Reporting capabilities
- Automation tools
- Channel management
- Inbox and Calendar tools
- Unified Dashboard
- 24/7 communication service
- Centralization Data
- Easy Accessibility
- Channel Management
- Unified Inbox
- Staff Management App
- Website Creation
- Work order management
- Commission management
What users like the most:
- Powerful Automation
- Centralized operations
- Multiple Channel Management
- Seamless Payment processing
- Allows to create reports on listings
- Guest data supervise payment processing
What it lacks:
- No Integrated website customization
- Limited Features
- Inability to send invoices or make split payments
- No visual training materials
Upgrade for:
Guesty charges you up to 2-5% on each booking that you land via its application. The pricing structure is based on the features you are using and the number of listings that are managed via the software.
Software #10: RezOvation
RezOvation is a cloud-based software designed to serve small hoteliers such as bed-and-breakfasts. The software enables dynamic and safe operations for running such businesses.
A robust booking engine enables easy integration with users’ websites for easy accessibility and view to clients. The system guarantees secured payment options with client reservations.
Key Features
- Booking Engine
- GDS interface
- Client Reservations
- Mobile Responsive
- Quickbooks integration
- Accounting
- Reports
- Occasion tracking
- Group management
- Online booking
- Marketing management
- Guest management
- Credit card processing
What users like the most:
- A robust booking engine
- Occupancy summary view
- Map view with adjustable sizes
What it lacks:
- Slow and cumbersome
- Not user friendly
Upgrade for:
RezOvation has a basic plan that starts at $60 per month, which you can further upgrade to a web-based or hosted software access at $73/month with access to full features.
Software #11: Little Hotelier
Little Hotelier is a dominant cloud-based reservation and accommodation solution software catering to small business hoteliers who run guesthouses and bed-and-breakfast places. It is an extensive system giving access to full controls over your resources, expenditures, and time ensuring considerable profits.
The system’s objective is to allow you to focus your efforts and goals in providing a world-class customer experience.
Key Features
- Channel Manager
- Booking Engine
- User-Friendly Front Desk System
- Vacation Rental
- Guest Experience Management
- Channel Manager
- Front Desk System
- Point of Sale
- Website Builder
- Front office management
- Reservations management
- Single Property
- Marketing management
- GDS/OTA Integration
- Online Booking
- Multi-Property
What users like the most:
- Appropriate for small-to-medium-scale business
- Quick and automated room assignments and guest check-in and check-out
- User-friendly
- Training video resources
- Easy to use
What it lacks:
- No alerts provided while facing problem
- Poor reporting and billing system
- No automatic download of PDF
- Basic reporting making reconciliations not possible
Upgrade for:
Little Hotelier has a free trial available, after which you can opt for a basic pricing plan that starts at $109/month.
Software #12: Cloudbeds
Cloudbeds is a leading hotel management software helping the top technology hotels and travel companies to optimize their expenditure and gain more profits.
The app enables a seamless workflow pattern that enhances service quality and increases revenues.
The robust software takes you an inch above your competitors through access to multiple benefits like task simplifications, front desk and back offices, and extensive integration of more than 500 third-party accounting and email marketing applications.
Key Features
- Channel management
- Project management
- Booking engine solution
- Reservation management
- Streamlines the distribution
- Central Pool of Inventory
- Promotional Rate plans
- Dedicated Booking Engine
- Facebook Engine
- Personalized Taxes, Fees, and Policies
- Reservation sources
- Unified Booking Experience
- Currency Conversion
- Auto Room Mapping
- Reservation Managers
- Dashboard
- Group Analytics
- Click and Drag Calendar
What users like the most:
- Centralized Management
- Inventory distribution
- Time-saver with new PMS
- All in one solution
- Great customer service
- Solved great customer challenges
What it lacks:
- Complicated accounting
- No logical process
- Weak backend processes
Upgrade for:
Cloudbeds has a pricing model that starts from $19.99/month with access to basic features. Free Trial is also available for this hotel management software.
Scalable Solutions Make Happy Guests and Bring Happy Earnings!!
Your decisions while purchasing the software must be based on the core strategies of your business. For availing the best of the hotel management software app experiences, you must ensure its integration to your hotel brand app, a mobile key, and a connection with your existing loyalty program.
Have you been working with any of the hotel management systems mentioned above? Let us know your experience in the comment section below.
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